Returns & Exchanges
At Original Snuggle Puppy, we want you to feel as cozy as our collection; if you are not completely satisfied, we offer a 30-day return window for all unwashed and unworn items. Our goal is to ensure your shopping experience is as seamless and comfortable as the apparel we create.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags are attached and the garment is in its original condition.
Ship It Back
Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing